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We only ship to the address on Paypal. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances. If you have asked for a change in address please contact us as we will hold your item due to Ebay regulations only allowing us to send to the registered PayPal address.
We aim to process and dispatch your orders placed Monday - Friday; on the same or next day. Orders placed on the weekend and on Bank Holidays will be dispatched the following working day.
The majority of parcels are normally delivered between 1-5 working days but Royal Mail say it can take up to 10 working days to be delivered. If you have not received your item after 10 working days please contact us (please note weekends are not considered working days).
Next Day delivery can be arranged for an additional cost and must be paid for at the time of purchase. Cut off time for Next Day delivery is 2pm.
There is no Special Delivery service or Courier service on Saturdays, Sundays or Bank Holidays
All of our items are sent via Royal Mail/DPD/Interlink or the best available courier for your area. Although we have built an excellent reputation of delivering items before the estimated delivery date, sometimes items do get delayed by Royal Mail and this is beyond our control.
NOTE: Lost items can only be claimed from Royal Mail after 10 working days, which then we will take the necessary action. If you contact us before the 10 day period we may ask you to wait until the then before we take action.