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Returns at Jays Performance

Returns

We hope you are happy with your purchase! However, if it turns out that it is not suitable for whatever reason, you can return the item to us within 14 days for a full refund. We ask that you return the item in the same condition you received it in, and in the original packaging.

We recommend you use a Recorded or Special delivery service to send the parcel in case you need to track it with the courier.

Please include a covering letter with your name and address, your order number and the reason for the return.

Please send the item back to:
Jays Performance
Unit 4 Elgin Works,
Dickson Street,
Dunfermline,
Fife
KY12 7SL

If the item is faulty or incorrectly dispatched, we will be able to offer a refund for the product and your postage costs. If you believe you have been sent the incorrect item, please double check the full details of the listing, including your own vehicle details before returning the item to us.

We are only able to reimburse postage costs or delivery charges where the item is faulty or if we have sent the wrong item. We are sorry, but we are unable to take back used goods which are unsuitable or dont fit. This is in addition to, and does not affect, your consumer rights